Help Center

Help Center

FAQ'S

Are There Any Additional Fees?

Is Support Included?

Can I Change Plans At Any Time?

What Is The Coverage For Your Service?

Can You Help With Issues With My Device?

Why Don't I Have Any Service?

Will My Internet Speeds Be Reduced Due To Network Congestion?

Can I Use This As My Primary Internet Service?

What Can I Do With This Internet Data Plan

What Is Throttling?

Is It True That Our Plans Are Not Throttled?

What Is "Network Management" Or "Depriortization"?

How Do SIM Cards & Mobile Hotspots Work?

Can I Make Phone Calls & Texts With These Plans?

When Will I Receive My Order?

Will I Be Stuck In A Contract If I Sign Up?

Why Did I Get A Message On My Hotspot Warning Me Of My Data Use?

Why Does The Data Usage Bar On My Hotspot Show A Limit?

How Do I Cancel My Service?

What Are Your Return And Cancellation Policy?

Who Is Wifi Mate?

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